Privacy Policy of UXGen Technologies (OPC) Pvt. Ltd.

Last Updated: 01/1/2025

At UXGen Technologies (OPC) Pvt. Ltd., protecting the privacy and confidentiality of our clients, partners, and users is our utmost priority. We are committed to safeguarding your personal and professional information in compliance with the Ministry of Corporate Affairs (MCA) guidelines and all applicable laws in India. We explain how we gather, utilize, share, and safeguard your information in relation to our services in this Privacy Policy.

1. Information We Collect

We collect and process the following types of information to offer and improve our services:

• Personal Information: This includes name, email address, contact number, and other identifying details provided by you during onboarding or while using our services.
• Business Information: Company name, business objectives, project details, and any other information that helps us serve you better.
• Technical Information: IP addresses, browser type, device information, and cookies to ensure security and improve user experience.
• Financial Information: Payment details for invoicing purposes, collected securely through our partners.
• Project Data: Information shared during collaboration, such as wireframes, prototypes, and other UX/UI-related deliverables, is treated with strict confidentiality.

2. How We Use Your Information

We utilize the information we gather in the following manners:

• To provide tailored UX/UI services, digital marketing strategies, and design solutions based on your requirements.
• To communicate updates, deliverables, and project milestones.
• For internal record-keeping and legal compliance under MCA regulations.
• To improve our products and services, ensuring we meet client expectations and industry standards.
• For payment processing and account management.

3. Client Confidentiality

We understand that many of the projects we handle involve sensitive, proprietary, or personal information. As a trusted IT company, we enforce strict confidentiality policies to protect your data. All project-related documents, discussions, and deliverables remain confidential and are never shared with third parties without prior written consent. Non-disclosure agreements (NDAs) are signed upon request to formalize confidentiality standards.We ensure that only authorized personnel within UXGen Technologies have access to project-related information.

4. How We Share Your Information

We do not sell or share your personal information with third parties unless required under the following circumstances:

• Legal Compliance: When we are required by law to disclose information (e.g., compliance with court orders or legal processes).
• Service Providers: When necessary, we may share information with trusted service providers or partners who assist us in offering our services, ensuring they adhere to the same strict privacy standards.
• Mergers or Acquisitions: In the event of a business transition such as a merger, acquisition, or sale of assets, your information may be part of the assets transferred, but you will be notified prior to any changes.

5. Data Security

We take data protection seriously and implement industry-standard security measures to ensure your data remains safe: Encryption: All data exchanged between you and UXGen Technologies is encrypted using SSL/TLS protocols. Restricted Access: Only authorized employees have access to sensitive data, and all access is strictly monitored. Secure Data Storage: Data is stored on secure servers that comply with global standards for data security. Regular Audits: We conduct routine security audits to ensure our systems remain robust against vulnerabilities.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period has passed, your data will be securely deleted.

7. Your Rights

You have the right to:

• Access the information we hold about you.
• Correct any inaccuracies in your information.
• Request Deletion of your data, where applicable under the law.
• Restrict or Object to the processing of your information.

If you wish to exercise any of these rights, please contact us at privacy@uxgentechnologies.com.

8. Third-Party Links

Our website and services may contain links to third-party websites or services. Kindly be aware that we are not accountable for the privacy practices of external websites. We recommend reviewing their privacy policies when you visit those sites.

9. Policy Updates

UXGen Technologies reserves the right to modify this Privacy Policy at any time. We will notify you of significant changes by updating the date at the top of this page or through other communication channels. By continuing to use our services after any modifications, you agree to the updated policy.

10. Contact Us

If you have any inquiries regarding this Privacy Policy or how we manage your information, feel free to reach out to us at:

• Email: privacy@uxgentechnologies.com
• Phone: +91-9718540053
• Address: UXGen Technologies (OPC) Pvt. Ltd. U211, Vaishnav Enclave. Sector 67A, Dhumashpur. Gurugram. Haryana. 122101.

This Privacy Policy is an integral part of our commitment to delivering transparent and responsible services to our clients while ensuring compliance with legal standards. Thank you for trusting UXGen Technologies with your business and personal data.